Susan B
MOODUS, CT | 2018 Chevrolet EquinoxAugust 21, 2025
I feel as though because I am a woman I was taken advantage of because the extreme high cost of my services put me in a difficult situation. First of all GM suggests replacing parts after 100000 miles if they are not broken I asked for the wipers not to be replaced as I replaced them a month ago. The cost of the services of $4000 was exorbitant!! I will never return there for service again! I had an independent mechanic look over my bill and he totally agreed!!
Charles R
WATERFORD, CT | 2020 Chevrolet 1500 SilveradoAugust 18, 2025
Service department experience was very good. They take care of me all the time.
Darryl C
GALES FERRY, CT | 2019 Chevrolet TraverseAugust 17, 2025
This was s service issue. The service person (Mark) was exceptional. The two issues were detailed on the work orders quickly and my car was repaired overnight. A third problem was found that will result in a substantial billing (>$7,000). Fortunately we had an extended warranty that will cover nearly all the expense. Mark coordinated discussions with the warranty folks and arranged for a loaner during the two day repair period. I'm very pleased with the service department and personnel.
Ilena I
PRESTON, CT | 2025 Chevrolet TraxAugust 17, 2025
Everyone was courteous and helpful
William H
TAFTVILLE, CT | 2022 Chevrolet 1500 Silverado LTDAugust 13, 2025
Fast service
Leon D
UNCASVILLE, CT | 2024 Chevrolet Silverado 1500August 10, 2025
very good experience in and out within an hour
Janette B
WATERFORD, CT | 2018 Chevrolet ImpalaJuly 24, 2025
I was impressed with the ease of making an appointment via AI. The professional greeting from service staff was appreciated. The waiting area was open inviting. Very pleased with over all experience.
Deana T
BOZRAH, CT | 2020 Buick Encore GXJuly 20, 2025
very happy with the service and the staff. Was in and out in fast.
Donald F
MORRIS, CT | 2020 Chevrolet EquinoxJuly 15, 2025
Beans and Zibbie do a great Job for me all the time, i can’t thank them enough.
Robert C
WATERFORD, CT | 2021 Chevrolet ColoradoJuly 14, 2025
Overall a very pleasant experience from beginning to end. Service writer and service technician are top performers!